Bad guys are innovating, so should you!
Following the tragic and deadly terrorist attacks against the United States on the morning of September 11, 2001, compliance professionals around the globe were faced with the pressing need for…
Following the tragic and deadly terrorist attacks against the United States on the morning of September 11, 2001, compliance professionals around the globe were faced with the pressing need for…
Generation X has it tough. A much smaller demographic than Boomers and Millennials, it’s often given short shrift by financial institutions. In fact, banks and credit unions serving small and…
The House passed two CUNA-supported bills on appraiser requirements and diversity Tuesday, the Homebuyer Assistance Act of 2019 (H.R. 2852) and the Ensuring Diverse Leadership Act of 2019 (H.R. 281).…
NAFCU President and CEO Dan Berger kicked off the association's 2019 Congressional Caucus with an in-depth Washington update for the hundreds of credit union representatives in town to advocate for…
We have been fielding a lot of calls about the European Union’s General Data Protection Regulation and its potential impact on companies here in the U.S. The short story is…
Credit unions have been working hard to figure out how their optimal member experiences will look and feel. From rebranding, to process and systems improvement, to streamlined procedures and policy—all…
Congress won’t pass broad marijuana legislation, but a measure that would provide banks and credit unions with a safe harbor for doing business with marijuana businesses has a reasonable chance…
What is the biggest objection to banking with you? Many credit unions and community banks point the finger at rates and service, and then tack on a qualifying statement, “but…
Which would you prefer: You use print, radio, TV, and banner ads to attract new members and market specific products and services. Or… You let eligible, already-interested parties come to…
Competition for deposits from giant institutions on the one hand and aggressive fintechs on the other has put traditional community-based financial institutions on the defensive. Both the large banks and…
It’s the nightmare scenario: A ex-Amazon employee is arrested for stealing credit card application data for 106 million people, plus 140,000 Social Security numbers and 80,000 bank account numbers —…
Two CUNA-supported bills will be considered on the House floor and CUNA will engage with several hearings this week as Congress returns to Washington, D.C. after the August recess. The…
With 130,000 jobs gained last month, NAFCU Chief Economist and Vice President of Research Curt Longsaid "August job growth failed to meet expectations, but this was still a solid report…
Perhaps the most practical, cost-effective way to fight fraud is a good training program. “At the end of the day,” notes Chris Guard, VP/compliance and fraud at $40 billion North…
Most ATM operators say they’re experiencing more ATM attacks and fraud in the last 12 months, but opinions about how to fight back appear mixed, according to new data from…
Everyone loves getting card rewards points that can be used toward future travel, merchandise, cash back or gift cards. In some cases, points can also be used to attend exclusive…
In terms of expectations, the American consumer is running ahead of the payments engines that help drive their everyday financial lives. That explains the “let’s get going” tone among some…
Greetings compliance friends! Just last month, the Bureau of Consumer Financial Protection (CFPB) issued its annual inflation-based adjustments of certain threshold dollar amounts for transactions covered under Regulation Z. The…
Generation Z, roughly defined as people born during or after 1997, represents a very significant workforce change. This generation is comfortable with new technologies, bringing new skills, high expectations and…
The devastation wrought by Hurricane Dorian has prompted the Worldwide Foundation for Credit Unions to initiate its first Project Storm Break response in The Bahamas—the same country where the disaster…
NAFCU's Congressional Caucusis just days away – hundreds of credit union professionals are set to gather in Washington, D.C., Sunday – and the association continues to add notable lawmakers to…
As credit union executives and directors, you are tasked with creating shareholder value. This is your singular mission. In order to perform upon this guiding mandate, you should pursue actions…
The African-American Credit Union Coalition (AACUC) wants to be considered a preferred diversity, equity, and inclusion partner for the credit union system, says Adrian Johnson, chief financial officer at $1.2…
A woman was fatally shot in a North Carolina credit union parking lot by her husband, who then shot himself and died at a hospital Friday morning, Greensboro, N.C., police…