Setting, tracking and measuring goals with your employees will have significant impact on your sales team and broader organization. The key, however, is to collaborate with your team and come…
Consumers face a near-daily barrage of troubling cybersecurity news, with each story being more concerning than the last. When the public learned about the Capital One data breach, consumers were…
My organization held our annual Capitol Hill conference last week where hundreds of our members flew in to talk directly with the lawmakers and regulators who influence their operations and…
Historically, there are a few key indicators that can signal a potential rise in interest rates. Perception of a robust economy, increased consumer spending, and high employment levels could all…
CUNA joined several financial trade organizations Thursday to call on House leadership to pass the Secure and Fair Enforcement (SAFE) Banking Act (H.R. 1595), a bill to provide legal protections…
As anticipated, the Federal Open Market Committee (FOMC) ended its two-day monetary-policy setting meeting with a 25 basis point rate cut – the second of the year. NAFCU Chief Economist…
The implications of "always-on" marketing are broader than even creating a 24/7 strategy. Today's marketer must adjust on the fly to meet new and changing demands, with technology and talent…
While today’s technology leaders can adroitly deploy current and emerging technologies within their credit unions, other traits—such as passion, communication, and collaboration—are even more important to their long-term success. According…
Serving the legal cannabis industry may take North Bay CU from $50 million in assets to more than $500 million in the next five to 10 years. No, it isn’t…
A recent study from Deloitte showed that businesses who interact with consumers as humans—not as consumers only—are outperforming their competitors at a rate of 2-1 over a three year period.…
Credit unions were created to do right by their members. That’s baked into their DNA and in their charters. They succeed by sticking to their mission: providing affordable, fairly priced…
Most organizations, credit unions included, have a disaster recovery and business continuity plan in place. A business continuity plan is critical to a comprehensive risk management program. It ensures that…
Americans are continuing to join credit unions in record numbers, for a variety of different reasons. They may join for an affinity, their occupation or because its a part of…
More than 5,000 credit union leaders from across the country will converge to the Nation’s capital for the 2020 CUNA Governmental Affairs Conference (GAC). The premier industry event will take…
After years of lawsuits challenging the CFPB's single-director structure and calls from various stakeholders – including NAFCU – to change its governance to a bipartisan commission, the Trump administration has…
Every credit union feels the pinch of the fintech industry whether it’s the little players like Acorn or the behemoths such as Amazon. Strategy consultant Lauralee Hites outlined the challenges…
Progressive and civil rights groups are asking House Democratic leaders to delay consideration of marijuana banking legislation so Congress can deal with the cannabis issue “holistically.” “We are concerned that…
I recently facilitated a two-day planning session for a credit union, and before the meeting began, the CEO shared his primary goal with me. “If we don’t accomplish anything else…
One in four Americans take on student loan debt, and the federal options usually only cover a small portion of the full cost of college. Prime, young members are heading…
With so much content available at your fingertips, it’s more important than ever to share relevant material on your social media channels that your followers care about. So what kind…
State Employees’ ($40.6B, Raleigh, NC) might be the second largest credit union in the nation, but its localized approach to member service and network of 2,200 direct, in-branch lenders better…
Banks and credit unions accustomed to rapidly ramping up their ad campaigns on Facebook have been getting surprised with “your ads have been disapproved” emails amid the adoption of changed…
The Senate Appropriations financial services and general government subcommittee passed its fiscal year 2020 bill Thursday, a bill that funds the Treasury’s Community Development Financial Institutions (CDFI) Fund at $251…
The Federal Open Market Committee (FOMC) is expected to cut rates at the conclusion of its two-day policy-setting meeting, which begins today. NAFCU Chief Economist and Vice President of Research…