CUNA’s election tracking website has been updated to reflect races featuring credit union supporters for the Nov. 8 mid-term elections. The Credit Union Legislative Action Council—CUNA’s federal political action committee—have…
NAFCU Senior Counsel for Research and Policy Andrew Morriswrote to the NCUAto offer recommendations on the agency’sproposed ruleestablishing a 72-hour period for credit unions to provide notice of a reportable…
Finding potential candidates to serve on the board of directors is an ongoing challenge for many credit unions. Being proactive in your approach will help bring diverse perspectives and fresh…
Credit union contact centers can authenticate members by verifying what they know, what they have, and who they are. Multi-factor authentication includes verifying each of these. Verification can be done…
Your members are worried about their financial well-being—and who can blame them? This past year alone, COVID continued to wreak havoc, inflation reached a four-decade high[1], and recession has been…
An accident, a critical illness, or an extended hospital stay are unexpected events that can turn your world upside down. Thankfully, when that happens, your medical insurance can kick in…
Crypto used to be the counterculture currency of choice. Giving participants an alternative to the centralized monetary systems of nations, cryptocurrency allowed those in the know a way to transact…
I spent 12 years leading sales teams and developing sales representatives at Disney. The main focus of my role was talent development. Since Disney is an organization with vast resources,…
The Credit Union Rock Stars program celebrates a decade, naming 25 credit union professionals and directors as recipients of this prestigious designation in 2022. Credit Union Rock Stars—selected from peer…
On Thursday, NAFCU joined the American Bankers Association, the Consumer Bankers Association, the Credit Union National Association, the Electronic Payments Coalition, and the Independent Community Bankers of America in aletterto…
Achieving your mission is not possible without the right leadership. As leaders, you can lay out a compelling vision and foster a culture that encourages and motivates people to action.…
With the advancement of digital technology and influx of places people store their money and information, there have never been more ways for fraudsters to attack. Credit unions must adapt…
Our field-of-membership modernization push hit another milestone this week with the Senate introduction of the Expanding Financial Access for Underserved Communities Act. Thanks to Sen. Alex Padilla, D-Calif., and the…
Card-based payments have been evolving for as long as they’ve been around. This past decade alone has seen a groundswell of new payment methods and form factors, from digital wallets…
Heartland Credit Union Charitable Foundation’s Executive Director, Andrea Robinson Fuentes, was frustrated. As the philanthropic arm of a multi-state league, her organization had a remit to improve the lives of…
Evergreen class action lawsuits are bringing increased attention to ancillary product refunds (such as GAP, Tire & Wheel, AD&D etc.) due when they no longer provide a benefit to the…
Nine credit union Leagues representing 12 states were in Washington, D.C., last week for visits to Capitol Hill and other policymakers. Credit unions brought stories and data showing the power…
The CFPBissued a request for information (RFI)Thursday stating the bureau is “asking for public input on ways to spur new mortgage products that help households.” The CFPB is asking for…
There are always conversations about how credit unions can increase efficiency while improving member and employee experience. “Generating more efficiency and removing friction in our member experiences. Those overall topics…
In the ever-evolving era of online commerce, consumers have embraced a new form of payment at the purchasing page called “buy now, pay later”: drop 25 percent-or-so money down, then…
Fear is inevitable. Everyone has particular exchanges in life that are individually frightening for different reasons. As leaders in the workplace, it’s important to identify our own fears and discomforts,…
The NCUA’sShare Insurance Fundis in solid shape, with the agency’s equity ratio standing at 1.26% at the end of June, agency CFO Eugene Schied told the NCUA board Thursday at…
Chances are, amid all of the vast and varied responsibilities involved in the day-to-day running of a bank or credit union, you may not be familiar with these terms. But…
We spend every day making suggestions to credit unions about what they should do with their websites and digital grand to meet their objectives. As we’re doing this, we start…