In continuing with a busy start to 2023, the Consumer Financial Protection Bureau (CFPB) has brought a couple of interesting enforcement actions for violations that predominantly affect military families. CFPB’s…
In today’s fast-paced and ever-changing business environment, it’s becoming increasingly important for companies to be flexible and adaptable. One way to achieve this is by hiring a fractional leader or…
World Council of Credit Unions (WOCCU) International Advocacy and its partners outlined how advocacy efforts by U.S. credit unions have resulted in meaningful changes for credit unions and their members…
NAFCU President and CEO Dan Berger Mondayannounced a new digital and social media campaign–#NAFCUNation– to elevate the credit union industry and tout its efforts to serve millions of Americans and…
Americans are still feeling the impact of higher prices and greater interest rate debt from bank credit cards. Debit cards can help members take more control of their budget goals…
There was a lot to talk about at the 2023CUNA Governmental Affairs Conference (GAC). Credit union advocates, lawmakers, keynoters, and leaders met in Washington, D.C., from Feb. 26 through March…
Are you ready for more from the "CU That Could"? Well, we've got you covered! Becky Reed, CEO of LoneStar CU, is back by popular demand for the second installment…
With warmer weather on the horizon, many of us are thinking of ways to do a thorough spring cleaning. Time to throw out, donate or sell all the items you…
Your immediate answer is probably no. After all, community institutions are known for their service. Right? Many consumers no longer think that’s the case. During the pandemic, consumers prioritized digital…
Learning you have an account in collections can be a stressful experience. But don’t ignore it and hope it goes away. If you have an account in collections, it’s important…
The House and Senate are in Washington, D.C., this week, with the House expected to consider various legislation, and the Senate to process executive and judicial nominations. CUNA will be…
As more consumers fall victim to fraud scams on peer-to-peer (P2P) payment apps, a group of Democrat senators sent a letter to federal banking regulators – including the NCUA –…
Teaching your kids how to be financially independent will help smooth the transition into adulthood. It will also give them what they need to stay financially stable throughout life. Here…
Marketing touches everything. Loans. Deposits. Branches. Digital. Strategy. Growth. Consumers. Businesses. You name anything in your credit union or community bank, and marketing is involved. Marketing is so important, successful…
A friend’s stepdad said spaghetti would stick to the wall when it was done cooking. And it did! So sticky spaghetti equals “done.” (She has a picture of a long…
Unlike any generation before them, Gen Zers began thinking about building wealth and wealth management very early in life. Many have multiple financial assets, including brokerage accounts, businesses they may…
Happy Monday, compliance friends! Today we’re going to talk about the National Credit Union Administration’s (NCUA)proposed ruleregarding chartering and field of membership (FOM) regulations. Specifically, the portion dealing with the…
In October 2022, the Federal Reserve issued a final ruling on Regulation II (Durbin Amendment), which requires two unaffiliated networks on a debit card and sets a cap on debit…
The CFPB Thursdayreleased a reporton the financial profiles of consumers who use Buy Now, Pay Later (BNPL) programs. The bureau found that these borrowers often exhibit higher measures of financial…
At VyStar Credit Union, we are committed to being a reflection of the communities we serve. In pursuit of that goal, we have focused on initiatives that create a strong…
One of my favorite things about the credit union industry is how collaborative it can be. I regularly hear stories of CEOs reaching out to ask business development questions, we…
You remember what it was like to buy your first house. The excitement and nerves that went along with such a big purchase. And the memories you created that turned…
Established banks and insurance companies have been around a long time, and many are working with legacy systems, or outdated computer hardware or software technologies, that were introduced more than…
One thing you might notice when your credit union goes through a website redesign is the traffic to your site can fluctuate quite a bit. If you monitor this regularly,…