With new regulations on the horizon — what do these changes mean for your institution? Dan Smith, EVP, Head of Regulatory Affairs at theConsumer Bankers Association, has the answers in…
Environmental sustainability is once again returning to the top-of-mind for credit unions, and for good reason. Arecent study by McKinseyshowed that brands investing in ESG (environmental, sustainability, and governance) efforts…
World Council of Credit Unions’ President/CEO Elissa McCarter LaBorde encouraged a crowd of Brazilian credit union women and youth to show up and put their best selves forward by connecting…
As the NCUA Board is set toreceive a briefingon federal credit unions’ (FCUs) permissible interest rate ceiling during tomorrow’s meeting,NAFCU President and CEO Dan Berger wrote an open letter to…
Most people don’t think about respect very much unless there’s a lack of it. And then, that’s all they think about. It turns out that respect in work relationships is…
The editorial team ofCredit Union Magazineis nowaccepting nominationsfor the 11th annual class of Credit Union Rock Stars. Credit Union Rock Stars are credit union professionals and volunteers who leverage their…
When you hear the word coach, what comes to mind? Sports? A mentor? Your manager? A teacher? At the bottom of this word is the imagery of an individual who…
Thinking that Apple Savings is simply a bid for Goldman Sachs to raise deposits is like thinking that iPhones are simply neat devices for making phone calls via a wireless…
Happy Wednesday, Compliance Friends! Today, I’ll be discussing the Controlling the Assault of Non-Solicited Pornography and Marketing Act (theCAN-SPAMAct) and whether credit unions are required to provide an unsubscribe option…
What is iPaaS? In the modern workplace, employees jump from application to application to complete daily tasks. Sometimes, if apps aren’t integrated properly, employees are left with an extra step…
NCUA will host a webinar on May 3 explaining the agency’s Simplified CECL Tool, created to help small credit unions implement the current expected credit losses (CECL) accounting standard. Registration…
As the CFPB moves forward with guidance and rulemakings to limit what it has deemed “junk fees,” including overdraft fees and credit card late fees, Republican members of the Senate…
How do your employees rank when it comes to financial literacy? Do they feel confident in their retirement plans? Eighty-five percent of Americans report feeling stressed about their personal finances,…
Communication is the most important skill an employee can have, regardless of their job title. The call center or member service representative needs this skill when interacting with members, whether…
You’re faced with a new challenge at your credit union. You see the obstacle, but you can’t identify the right solution. You start doing some digging. You find some podcasts,…
The metaverse is going to have a massive impact across all industries, according to McKinsey. In 2022, well over $120 billion in private equity and venture capital funding went into…
One of the best parts about raising teenagers is that you can talk with them about more complex topics, like current events or what Taylor Swift concert tickets are really…
CUNAwrotethe Senate Appropriations Subcommittee on State, Foreign Operations, and Related Programs in strong support of several international credit union priorities in fiscal year 2024. The committee will conduct a hearing…
The Federal Housing Finance Agency (FHFA)issued a request for commentFriday as it begins a regulatory review. The agency is seeking feedback on how its regulations could be more effective and…
As I have shared from time to time with my readers and followers, I really enjoy writing. It’s said that writers write about what they know; I write about what…
Mergers are becoming more and more common in the credit union industry. However, credit unions should exercise caution when merging, as generally, when credit unions merge, they step into each…
Credit union websites are essential in the modern financial services world. Members and potential members are looking for information 24/7.Rather than attempting to serve members when your staff is available,…
Financial institutions have a vital role in expediting to play in the shift to a green economy. Credit unions, with their strong ties to members and local communities, are uniquely…
We may never bereadyfor economic turbulence, but are youprepared? If you’ve ever brought home a new pet, child, or other addition to your family, you know it’s nearly impossible to…