Syndicated

The world is becoming more complex by the minute. As this happens, many Boards are stepping back and asking themselves how their role should continue to evolve to best help…

Strategic planning isn’t just a day on the calendar. It’s not something to take lightly or something to do halfheartedly, either. Why? Because good bank or credit union strategic planning…

Microsoft has issued a warning about an active phishing campaign that lures users into opening Microsoft Word attachments sent via email. Microsoft first identified the campaign in June 2023. The…

Credit unions cannot match the sheer number of bank branches but stand ready, willing, and able to help reverse the negative trends that for-profit banks have put into motion,CUNA wroteto…

The CFPB Tuesdayordered Bank of Americato pay over $100 million to customers for “systematically double-dipping on fees imposed on customers with insufficient funds in their account, withholding reward bonuses explicitly…

When I became a member of my first credit union, I had no idea I would still be a member 20 years later. To be honest, at the time I…

This sentiment is thought to be a result of banks closing branches and adopting more impersonal solutions such as telephone banking, automation, and chatbots. Key findings from the study reveal…

Application programming interfaces have been around for more than two decades, but their importance is only growing, at least according to 88% of IT banking executives in areport done by…

From his position as Product Manager atUmpqua Bank,Ben Vegajoins us to shed some light on the challenges and benefits of cross-pollinating data and technology, tailoring services to meet unique needs,…

After nearly a decade of development, FedNow has finally arrived. Although there are several private-sector real-time payment options currently available, including the Real-Time Payments (RTP®) network and Zelle®, FedNow is…

Personal financial management tools built into mobile banking and credit card apps are rapidly becoming a table stakes item for financial institutions. The implications are serious for a variety of…

CUNA, the American Association of Credit Union Leagues, and National Association of Federally-Insured Credit Unions filed abrief with the U.S. Supreme CourtMonday inConsumer Financial Protection Bureau (CFPB) v. Community Financial…

NAFCU’s largest advocacy event of the year –Congressional Caucus– is just two months away. The conference amplifies the industry’s voice by gathering hundreds of credit union leaders in Washington, D.C.,…

Credit union executives must activate the significance of “relevance” as critical to the sustainability of the cooperative, not-for-profit business model. The question we must ask is “How are you incorporating…

"What else is possible?" Devin Henderson believes successful people, leaders, and teams consistently ask themselves that question. The motivational speaker spread the message that "something greater is always possible" toCUNA…

It's no longer enough for credit union contact centers to simply answer questions and resolve issues. To remain competitive and ensure sustained growth, credit unions need to transition their contact…

New and used car prices, sky-high interest rates and the looming impacts of inflation. Director of Finance Company Markets, Suzi Straffon, breaks down the latest trends in Auto Finance.  

As in many get-out-the-vote campaigns, the focus was on a small group deemed likely to decide the outcome. But the voters in this case were not picking a political candidate.…

“Why can’t my team handle anything without me?” This is a question I hear a lot in my work with credit union leaders and throughcredit union strategic planningevents. It’s a…

As big box retailers push Congress to impose more government mandates on card payment systems and interchange, anew study revealsthe continued negative impact of interchange legislation on consumers, small businesses,…

New data from the Bureau of Labor Statistics revealed 209,000 jobs were added in June, with a decrease in the unemployment rate to 3.6 percent.NAFCU Chief Economist and Vice President…

It was a sunny spring afternoon in 2022 when Jed Meyer, president/CEO of $327 millionSt. Cloud Financial Credit Union, St. Cloud, Minnesota, first saw a post on LinkedIn fromMontana’s Credit…

CUNAjoinedwith five other nationaltrade organizations to expressconcern with the Consumer Financial Protection Bureau’sstatementon abusiveacts or policies– including thedeviation from statutory requirements and failure toprovideclear guidanceregardingabusive acts or practices. “Responsible providers…

If there’s one thing almost everyone can agree on, it’s this—you don’t want to pay more for a car than you absolutely have to. That’s why, in addition to getting…