Data-backed insights: 5 core features your members want
For credit unions, one of the most important things to understand is that not all core processors are created equally. If your credit union is in the process of its…
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Let’s talk marketing: How to do more with less
Ever feel like a credit union marketing MacGyver, being constantly nudged to craft marketing miracles with what might as well be a shoestring and some chewing gum? We've all been…
The latest on instant payments, FedNow
With theFedNow Service underway, there are several resources for credit unions to better understand the platform and payments innovations.According toFederal Reserve research released in May,strong majorities of businesses (83 percent)…
How the movement is supporting credit unions in Hawaii
In the wake of devastating wildfires, credit unions across the U.S. are rallying to support Maui, Hawaii. See how credit unions are assisting the credit unions, members, and communities that…
Top use cases for enterprise content management (ECM)
While the feature set of an enterprise content management (ECM) system can be robust, it’s not always easy to identify where and how to use the tools effectively. Below are…
You can’t do things differently without doing things differently
There certainly aren’t a lot of silver linings from the pandemic. As a matter of fact, I don’t even like presenting it in this light. But one angle that I…
Email security technologies your credit union should be implementing
In the digital era, the financial industry relies heavily on email for communication and transactions. However, this reliance opens the door to cyber threats like phishing and spoofing, endangering sensitive…
Four credit union risks you should take
“A ship in the harbor is safe…but that is not what ships are for.” Credit unions and community banks are inherently conservative. That’s a good thing…until it becomes a bad…
Credit union loans outstanding increased 0.7% in June
Credit union loans outstanding increased 0.7% in June, compared to a 0.7% increase in May of 2023 and a 2.3% increase in June of 2022, according to CUNA's latestMonthly Credit…
The importance of continuous AI innovation in banking
Despite all of the talk about AI in financial services, banks and credit unions struggle to know where to start and where best to deploy resources at a time of…
NAFCU recognizes 2023 Annual Award winners for remarkable achievements
Today, NAFCU has announced the eight winners of its 2023Annual Awards, which honor member credit unions, credit union professionals and volunteers for excellence and achievement in the industry. This year's…
Top use cases for business process management (BPM) and automation
While the feature set of a business process management (BPM) platform can be robust, it’s not always easy to identify where and how to use the tools effectively. Below are…
PODCAST: Lessons from the CEO chair
While they’ve achieved the top leadership spot at their organization, CEOs know they must still take advantage of every opportunity to learn. Three credit union CEOs—all with varying lengths of…
Nussle taps Demangone, Tomalin to co-lead Transformation Steering Group
Jim Nussle, president and CEO of CUNA who has been selected to lead America’s Credit Unions should CUNA and NAFCU members approve the merger, penned a letter Thursday detailing how…
Leadership through transformation
It’s an honor to be invited to speak at NAFCU’sCongressional Caucus, Sept. 10-13 in Washington, D.C. Thank you to NAFCU President/CEO Dan Berger for the generous invitation. I look forward…
CU innovation must center on member need
One of the great challenges of technological innovation today is the understanding that for any product to find success, one cannot simply innovate for the sake of innovating. Finding true,…
Teamwork, feedback pave the way for transformation
It’s been two weeks since the announcement of the proposed CUNA-NAFCU merger, and we have been met with positive reactions, genuine questions, and an excitement that reinforces the sense that…
The CUNA-NAFCU merger: What it is and what it means
On August 1st, the Credit Union National Association (CUNA) and the National Association of Federally-Insured Credit Unions (NAFCU) announced their intent to merge the two organizations. The merger of the…
Selecting a CECL partner: 5 green flags
With over half the year gone andCurrent Expected Credit Losses (CECL)audits looming around the corner, if your credit union hasn’t already found a CECL partner, it’s not too late to…
A culture of accountability, the pathway to strategic success
Building a culture of accountability within a credit union is crucial for fostering transparency, responsibility, and overall success. Here are some steps and strategies to help you establish and nurture…
Technology and the branch of the future
In the ever-evolving landscape of data collection in the credit union and financial service industries, the race to capture new markets and enhance member experience has intensified.Basically, you have to…
ACH, Wire, RTP® and FedNow®: A guide to today’s payment transfer types
Businesses are most interested in increasing the speed of their digital transactions, according to a research survey1of smallbusiness banking decision makers commissioned by Alkami in 2023. Among the top features…
Inside Marketing: Staying true to the mission while adopting new engagement tools
The path to successful marketing lies in understanding your identity and the people you serve. $1 billionLAFCU, Lansing, Michigan, has earned national recognition for its ability to discern this. Yet…
There’s still time to qualify for student loan forgiveness under adjustment
This week, hundreds of thousands of borrowers arereceiving student loan forgivenessas a result of a Biden administration initiative that adjusts qualifying payment counts. “Beginning this week, 804,000 student loan borrowers…