Over the last few weeks, we have had countless productive and positive conversations across our membership about transforming CUNA and NAFCU into America’s Credit Unions. Our goal is to ensure…
Today, members of CUNA and NAFCU will receive ballots to vote on the proposed merger of the two associations to form America’s Credit Unions. The vote will remain open for60…
Gary Grinnell and Lisa Ginter, chairs of the NAFCU and CUNA Boards of Directors, respectively, sent members of CUNA and NAFCU an update on the proposed membership dues structure, should…
Remodeling credit union branches is essential to competing in an evolving market. In the rapidly evolving landscape of credit union retail banking, adaptation to technological advancements is paramount for institutions…
After helping a formerly incarcerated individual raise his credit score,Marine Credit Union’sZach Hancock “wanted to find a way to help.” He joins this episode of theCUNA News Podcastto share how…
Vendor relationshipscan be an amazing benefit for your credit union; they can help improve member experience, be a pillar of your internal infrastructure or aid in the development of new…
Search engine optimization is a moving target. But if marketers — in banking or any other industry — don’t keep up, it’s a major liability. In early 2023, Google wrapped…
I’ll admit, as a writer, I am most definitely biased on the topic of AI programs, particularly those that produce written content instantaneously and—supposedly—error-free. When these technologies were first popularized…
Maybe you’ve observed this situation. Someone gets promoted to a role they have aspired to attain for years. Almost instantly, their communication takes on a new tone, and maybe arrogance…
New home sales rose 4.4 percent in July to 714,000 annualized units, while sales in Junewere revised down 13,000 units. Compared to last year, July’s sales were 31.5 percent higher.…
If you’re a credit union marketer who feels like you should be doing more with automation and personalization, but you’re not sure how, you’re not alone. Kristin Harrison, Director of…
It’s an exciting time to be in the financial institution sector and have a front row seat to the transformational changes artificial intelligence (AI) is bringing to this industry. Feeling…
The emphasis on technology solutions can overshadow the crucial role played by effective management. While advanced solutions are essential, their potential remains untapped if not properly implemented and maintained.All too…
Many credit unions take every opportunity to save money. Oftentimes, this not only allows credit unions to run a leaner and more efficient organization, but it helps to streamline things…
Payments fraud continues to be a major concern for organizations — and their financial institutions. The2023 AFP Payments Fraud and Control Surveyby J.P Morgan revealed that 65% of organizations were…
Providing the best care to any child who needs it and building healthier futures for children is the mission of WVU Medicine Children’s. The hospital strives to care for each…
When you start the financial goal-setting process and list everything you’d like to do, you might be amazed at all the potential goals that will take five years or less…
So, where do you think you should be fishing when it comes to finding new members? Social media. It’s not my opinion. It’s a fact based ona study from GWIthat…
There are financial deserts in towns and cities across America; there is also an absence of new credit union charters. Since December 2016, the number of federally insured credit unions…
When we pack our suitcase for vacation, we are all looking forward to time away to relax and enjoy our time off. Unfortunately, each year there are travelers that are…
“Emotions are an essential part of human intelligence. Without emotional intelligence, artificial intelligence is incomplete.” —Amit Ray As you can guess by the title,ChatGPTdid not write this article. Everywhere you…
Many banks and credit unions offer financial education in some form or another, but customers aren’t nearly as engaged as they could be. They often aren’t using these resources or…
NAFCU’s Regulatory Committee met Tuesday and discussed several proposals and issues open for comment, including several from the CFPB and NCUA. In addition, the group discussed digital asset regulation and…
Organizations need strong leadership as they look to attract and retain top talent in an increasingly complex talent market. Leaders across all industries face new challenges in engaging and retaining…