A look inside an airline credit union’s innovative approach to member services
Deanna Bublik, manager of product origination of American Airlines Federal Credit Union shares insights on adapting services for mobile members, streamlining account origination and leveraging partnerships to enhance fraud prevention and member services in a rapidly evolving digital landscape.
On a recent episode of the Banking Transformed podcast, host Jim Marous spoke with Deanna Bublik, manager of product origination at American Airlines Federal Credit Union, about their journey to enhance member services through technology and partnerships.
Q: Can you tell me a little bit about your career path and American Airlines Federal Credit Union?
Bublik: Sure. I’m currently the manager of product origination. We’re responsible for managing our MeridianLink platform and originating accounts and loans.
I’m proud to say I’ve been with American Airlines Credit Union for 32 years. I started in mortgages, moved to consumer lending and servicing, and now I’m in product origination.
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