A guide to 5 critical employee surveys

by Halah Flynn, CU Management

Happy employees lead to happy members, but an annual engagement survey isn’t enough. Things change throughout the year, and employee sentiment is likely to follow suit.

You can’t just measure employee satisfaction, either—you need a variety of question themes and survey types. For instance, credit unions struggling to compete for top talent should ask about career development opportunities, while HR teams planning to close digital skills gaps should regularly ask about confidence levels with digital tools and training topics.

A tailored, dynamic set of employee surveys can glean information at the individual, team, and department levels throughout the year. Moreover, asking questions across different categories provides HR with a holistic view of what matters most to employees. Whether you’re gathering year-end feedback or strategizing for the new year, these five types of surveys and sample questions are crucial to bringing your engagement strategy to life.

 

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