IH Mississippi Valley Credit Union (IHMVCU), a leading financial institution serving over 140,000 members, has partnered with Alacriti, a leading provider of payments and money movement solutions, to elevate its loan payment experience. This collaboration integrates Alacriti’s cutting-edge Orbipay Electronic Bill Presentment and Payment (EBPP) solution, providing IHMVCU members with a seamless, efficient, and user-friendly bill payment experience.
IHMVCU has implemented Alacriti’s Orbipay EBPP, a robust, cloud-native platform that enhances the way members view and pay their bills. This solution provides real-time payment processing, comprehensive reporting, and exceptional user experience. Orbipay EBPP integrates effortlessly with IHMVCU’s core banking systems, offering members a range of payment options, including Guest Pay, ACH, and debit card payments.
Through Orbipay EBPP’s advanced features, IHMVCU members can easily view, manage, and pay their bills online or via mobile devices. The platform’s intuitive design and real-time processing capabilities are integrated directly with IHMVCU’s core and digital banking systems, reducing operational costs by at least 25% and saving 6 hours a week in handling exceptions.
“Alacriti’s Orbipay EBPP platform empowers IHMVCU to deliver a superior loan payment experience to its members. By providing real-time payment processing and a range of payment options, IHMVCU can meet the evolving needs of its members and ensure a high level of satisfaction,” said Stuart Bain, SVP of Product Management at Alacriti.
“We chose Alacriti because we were looking for a partner that could deliver innovation to our members. The integration of Orbipay EBPP allows us to offer our members a state-of-the-art loan payment solution that is easy to use and allows our members to pay loans from any device, any time,” said Rory Madden, Director of Digital Banking at IHMVCU