Coinstar, LLC, the leader in self-service coin counting, and State Employees’ Credit Union (SECU) today announced plans to install Coinstar® kiosks at all 271 SECU locations in North Carolina.
SECU selected Coinstar to replace existing coin-sorting equipment after a pilot showed the benefits Coinstar provides. The Coinstar kiosks are easy to use and allow members to conveniently process coins and receive cash on the spot at SECU locations without paying a fee. Coinstar services and maintains the kiosks and handles the coin, allowing SECU employees to assist members rather than bagging coin or maintaining kiosks. Additionally, Coinstar kiosks are networked for optimal uptime and reporting.
“After piloting the Coinstar solution, we knew it was a great option for us,” said Jennifer Hamrick, chief administrative officer, retail operations at SECU. “With our previous equipment, our staff spent time prepping coin for pick-up, balancing the machines, and trouble-shooting machine issues. The physical requirements of lifting heavy coin bags were also a burden on our team. With Coinstar’s turnkey service, Coinstar maintains the kiosks, allowing us to focus on providing excellent member service.”
“SECU is one of the largest and most respected credit unions in the country, and we’re proud that they’ve chosen Coinstar as their coin-counting solution,” said Jim Gaherity, CEO of Coinstar. “Our team looks forward to completely managing their coin counting end to end to allow SECU to do what they do best in serving their members.”
Coinstar kiosks are expected to roll out to all SECU locations by mid-December 2020.