PSCU, the nation’s premier payments credit union service organization (CUSO), has announced that DuPage Credit Union (DuPage) has joined the cooperative as its newest Owner. PSCU will provide credit and debit processing services and support for the credit union’s more than 37,000 members beginning in 2021.
Headquartered in Naperville, Ill., with more than $433 million in assets, DuPage was seeking a card processor with the ability to provide its members with a unified experience across credit and debit services, including offerings such as alerts, travel notifications, lost/stolen card replacement and more. DuPage also wanted a partner that could help elevate its digital delivery for members’ credit and debit card and rewards experiences. PSCU’s strategic focus on digital technologies, enhanced rewards, and its proven ability to assist with growing credit and debit programs and member engagement were additional factors leading to the CUSO’s selection.
“PSCU was exceptional to work with throughout the entire vetting process,” said Diane Shelton, president of DuPage. “DuPage is in a hyper-competitive market, which makes it crucial for us to provide members with all the features, benefits and functionality our competitors offer. We believe PSCU can provide us with all of these differentiators and that it has the ability to dramatically enhance digital delivery to our members, giving us an additional competitive advantage.”
Cards are a critical product for DuPage, with approximately 40% of the credit union’s overall income coming from debit and credit card programs alone.
“At PSCU, we understand the importance of credit and debit card programs to credit unions and their members,” said Scott Wagner, EVP, chief revenue officer at PSCU. “We also know that digital delivery is critical and look forward to working closely as they leverage our end-to-end platform to provide their members with an unparalleled member experience, which we both agree is the key to credit union success.”