TICONDEROGA, NY (September 5, 2013) The Ticonderoga Federal Credit Union (TFCU) takes great pride in receiving a Crystal Loyalty Award for member loyalty from the Raddon Financial Group (RFG). TFCU is among the top ranked credit unions in member loyalty in 2012, in fact TFCU is one of six credit unions in the country to receive this honor.
The Crystal Loyalty Award is designed to recognize credit unions for achieving a top five ranking based on overall member satisfaction, future loan and deposit purchase intent and likelihood to recommend the credit union. Each year, more than 200 credit unions are evaluated for the Crystal Loyalty Award through Raddon’s survey programs.
To be eligible for the Crystal Loyalty Award, a credit union must participate in one of Raddon’s survey programs to address potential, member loyalty, engagement, share of wallet, service delivery and target marketing.
“On behalf of TFCU, I would like to thank our valued members who took part in the Member Satisfaction Survey,” said Shawn Hayes, TFCU President and CEO. “We continually strive to live by our mission; to enhance the lives of our members by offering a full range of convenient and economic services while maintaining financial security,” Hayes continued.
Raddon Financial Group has provided research data, analysis, strategic counsel and marketing solutions to hundreds of financial institutions across the nation, since 1983. More information about Raddon Financial Group can be found at; www.raddon.com.
About Ticonderoga Federal Credit Union
Established in 1954, Ticonderoga Federal Credit Union has been serving the financial needs of its members for 59 years. It currently operates through conveniently located offices on Route 9N in Ticonderoga, NY, Meacham Street in Port Henry, NY, Court Street in Elizabethtown, NY and can be found online at www.tfcunow.com.