Tampa, FL (March 20, 2025) |
In honor of Fraud Prevention Month, GTE Financial is focused on providing education and banking security solutions that empower and protect members from growing financial fraud and threats.
According to Priscilla Abreu, Vice President of Deposit and Digital Operations, there’s been a substantial lift in debit card fraud at major retailers impacting financial institutions across the country. "At GTE Financial, we’re not just responding to fraud; we’re proactively ensuring members are equipped with the latest technology and support to prevent it," said Abreu.
GTE Financial’s Go Premium checking account offers identity theft monitoring for the whole family as well as credit score monitoring with alerts if a change occurs. If fraud is suspected, members can be assigned a dedicated fraud resolution specialist who will work to fix and resolve member issues from start to finish; this specialized checking account also comes with insurance to help cover the hard costs associated with fraud and identity theft restoration. This account is not only benefit-rich, GTE offers its best account for just $4.95 per month, substantially less than competitive services.
Unlike many local financial institutions, GTE builds technology services in-house to help ensure our members are receiving the most convenient and cutting-edge tools in the industry. Via its 24/7 Online Claims Center, members can initiate a dispute or report fraud directly through Online Banking, without the need for phone calls or long waits to verify transactions. The credit union often provides upfront provisional credit, ensuring members aren’t financially impacted while fraud investigations take place.
In the event a member needs a new card, GTE Financial’s 4.8-rated Mobile App streamlines a replacement card instantly, so members always have a way to pay; no more waiting 7-10 business days for a card to arrive in the mail. Members can add their new card to their virtual wallet in seconds, flip the card to see full card details for immediate online purchases, set up alerts and turn on/off the card with a single toggle. Plus, the digital card is the same card that will be delivered in the mail—no double editing bill payments. Members can also visit any GTE location to receive a new plastic card instantly issued at no charge if fraud occurs.
The public and members can access valuable educational information to stay updated about the latest scams and receive tips for preventing fraud. These resources are available through the GTE Financial website under ‘education’ at gtefinancial.org/security-tips.