Greenville, SC (March 19, 2025) |
Casap is proud to announce a free webinar designed to equip credit union leaders with the strategies and technology needed to strengthen relationships, reduce losses, and improve efficiency. The virtual event titled, “Navigating Disputes: Proven Strategies to Safeguard Members & Minimize Losses” is scheduled for Wednesday, April 2, 2025 at 1pm ET and is hosted by CUInsight.
Attendees will join Casap’s CEO & Co-founder, Shanthi Shanmugam as she shares data-driven strategies to combat fraud, explores why disputes are surging, and demonstrates how to leverage technology for instant dispute resolution—without incurring losses to fraud. Shanthi will also discuss use cases of how a credit union reduced losses by 51% while strengthening member loyalty—and the steps your institution can take to stay ahead.
“Disputes are one of the biggest hidden opportunities for credit unions to cut costs significantly while building deeper member trust,” said Shanthi Shanmugam, CEO & Co-founder of Casap. “Handled right, they’re a moment of truth that can earn their loyalty for life."
This free event will be presented on April 2, 2025 at 1pm ET via Zoom. Those interested in attending this virtual webinar should register here. Log in information will be provided upon registration.