Fraud and disputes are at an all-time high. With more members treating their credit union like a universal refund center and bad actors gaming the system to get refunds on legitimate purchases, the pressure is on to protect your bottom line—without pushing away loyal members. But here’s the good news: with the right strategies and technology, you can turn these challenges into opportunities to strengthen relationships, reduce losses, and improve efficiency.
In this webinar, we’ll break down why disputes are surging, share real-world, data-backed strategies to fight abuse, and show you how to leverage technology to resolve disputes instantly—without losing money to fraud. Plus, you’ll hear how one credit union successfully cut losses by 51% while building lasting member loyalty—and what steps your institution can take to stay ahead.
