Eglin Federal Credit Union is pleased to announce Account Services Representative Tommy Tensley has been selected as the 5-Star Performer of the 3rd Quarter of 2024. Tommy has been employed with the Credit Union since October 2022 and currently resides in Fort Walton Beach.
The 5-Star Performer Award is a quarterly employee recognition program. The nominator provides a written submission describing how the employee embraces EFCU's Five-Star Values: Respectful, Trustworthy, Dedicated, Proactive and Engaged.
Tommy was nominated by his peers in Account Services for his patience, hard work, efficiency and reliability. They highlighted his kindness to members and coworkers, and his ability to always find a way to get the job done even in challenging situations. Tommy is often the last one on the phone at the end of the day ensuring every call is completed. His positive and cheerful demeanor along with his efforts to make his team feel appreciated have earned him multiple recognitions on the Difference Makers list for his outstanding member service.
“I am so appreciative of my job at the Credit Union,” said Tommy after his celebration. “I love talking to people and truly enjoy helping people, whether it’s our members or my coworkers. I just try to be of service or make someone else’s day better.”
Tommy started his career at the Credit Union in 2022 as an Account Services Rep in the Call Center and has excelled in his role, consistently improving month after month. His dedication, patience and growing expertise has made him an invaluable asset to the Call Center team.
AVP Account Services Ruth Fennell commented, “Although Tommy has only been a Call Center Rep for two years, he has made a great impact on our team. He is a positive, cheerful worker who continually strives to enhance his Credit Union knowledge, and shares his information with his coworkers. He is greatly appreciated by our members and coworkers for always being very patient and kind. I’m so glad he’s part of our team. Tommy is a deserving recipient of the 5-Star Performer award.”
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(left to right) Account Services Manager Adam Dudney, EVP/Chief Strategy Officer Cathie Staton and AVP Account Services Ruth Fennell (right) congratulate Account Services Rep Tommy Tensley for being selected as the 5-Star Performer of the 3rd Quarter of 2024.