Lending is the primary revenue generator in a credit union. To be expert at generating this revenue, lenders have the following needs and more:
- A loan origination system that works seamlessly for the member
- Easy handoffs throughout the lending process to underwriters, processors and funders
- Ability to monitor and act on delinquencies
- Ability to monitor the loan pipeline and learn about loans approved and not funded, exactly where members get lost or drop out of the loan application process
- Monitor loan quality, credit risk and compliance
- Shorten the timeline between application and funding
- Monitor loan officer performance and productivity
