5 must-haves for creating a culture of communication

by B. Dan Berger, Berger Leadership Blog

We all know that an organization won’t get very far or be very successful if it’s plagued with uncertain expectations and unfulfilled objectives. While these results are easily avoided through clear and concise messaging – from the top down and back up again – how can you be sure the lines of direct communication are open in your organization?

Forbes contributor Chip Wilson, founder of Lululemon Athletica, offers five waysto build this kind of culture – one that will lead to effective and respectful dialogue throughout your organization. His tips include:

  1. Keep it face-to-face (if you can). For messages to be best understood, converse face-to-face whenever possible. If that’s not an option, picking up the phone to talk is the next best way to convey your message.

 

continue reading »