3 expectations to set with vehicle protection product partners
When adding new products to their portfolios, financial institutions have no shortage of providers to consider. A well-thought-out introduction and delivery of new products to your account holders and employees is essential to a smooth rollout. This is especially the case with vehicle protection products like Guaranteed Asset Protection (GAP), Major Mechanical Protection (MMP), and SWBC’s newly introduced healthCAR program.
From their first touch of the product to their last, a borrower’s experience should be consistently positive, especially in a digital age where experiences are so easily shared across social networks and review platforms.
With so many vehicle and loan protection service providers in the marketplace, here are the three things you should expect from your partner:
- Effortless delivery for loan officers
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